Privacy Policy

FE Global Education ("we", "our", "us") is a study abroad consultancy based in Kurla West, Mumbai. This policy explains what personal information we collect through our website and services, why we collect it, and the choices you have.

We collect only what we need to help you: • Contact details you share through our enquiry form or WhatsApp — name, phone number, email address and city. • Academic background you volunteer during counselling — qualifications, grades, English test scores. • Usage data from the website itself — pages visited and approximate location, collected through privacy-respecting analytics. We never ask for payment card details on this website.

We use your information to respond to enquiries, provide counselling, prepare university applications and visa documentation with your consent, send updates you have asked for, and improve our website. We do not sell your personal information to anyone.

We share your information only when it is necessary to deliver the service you asked for — for example, submitting your application and documents to a university or embassy, or working with a partner agency you have authorised. We never share your data for marketing purposes without your consent.

We keep enquiry records for as long as needed to serve you and to meet legal and regulatory requirements in India. If you ask us to delete your records, we will do so unless we are required by law to keep them.

You can ask us at any time to access, correct or delete the personal information we hold about you, or to stop contacting you. Under India's Digital Personal Data Protection Act, 2023, you also have the right to withdraw consent and to lodge a complaint with the Data Protection Board of India. To exercise any of these rights, contact us using the details below.

We use minimal cookies and privacy-respecting analytics to understand how visitors use the site — which pages are useful and which are not. No personally identifying information is sold or shared through these tools.

We take reasonable technical and organisational measures to protect your information — including secure connections for any form submission and restricted access to your records within our team. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we work hard to protect your data.

We may update this policy as our services or the law evolve. The latest version will always be on this page, with the date below. Significant changes will be highlighted when you next contact us.